1. Warranty Coverage
TitanCore Machines provides a comprehensive warranty to ensure your complete satisfaction:
- 1-year limited warranty on complete custom builds
- Individual component warranties may vary by manufacturer
- Warranty is valid from the date of original purchase
2. What's Covered
Our warranty includes:
- Manufacturing defects in materials and workmanship
- Failure of components due to manufacturing issues
- Free diagnostic services for warranty-covered issues
- Replacement or repair of defective components
3. What's Not Covered
Our warranty does not cover:
- Physical damage or accidental breakage
- Damage from improper use or handling
- Virus removal or software-related issues
- Power surge damage
- Normal wear and tear
- Cosmetic damage that doesn't affect performance
- Modifications or unauthorized repairs
Warranty Process
If you experience an issue covered under warranty:
- Contact TitanCore Machines immediately
- Provide detailed description of the issue
- We'll guide you through diagnostic steps
- Determine repair, replacement, or service method
4. Extended Warranty Options
Additional warranty coverage may be available:
- Extended protection plans
- Customized coverage options
- Discuss specific needs during consultation
5. Important Notes
- Original proof of purchase required for warranty service
- Warranty is non-transferable
- Shipping costs for warranty service may apply
Last Updated: April 2025