Relentless Performance. Handcrafted Excellence.

TitanCore Support

Comprehensive Assistance for Your TitanCore Machine

1. Support Channels

Direct Phone Support

Speak directly with Tim Mumford

Phone: (518) 588-4548

Hours: 8:00 AM - 9:00 PM, 7 days a week

Email Support

Detailed technical support via email

Email: titancoremachines@gmail.com

Response within 24 hours guaranteed

Remote Assistance

Screen sharing and remote diagnostic support

Available by appointment

Personalized troubleshooting

2. Diagnostic Procedures

Standard Troubleshooting Steps

Describe the specific issue you're experiencing
Provide system specifications and recent changes
Perform basic troubleshooting as guided
Prepare to share error messages or system logs
Follow specific diagnostic instructions

3. Common Support Areas

Performance optimization
Software configuration
Hardware diagnostics
Component replacement guidance
Operating system support
Network configuration

Need Immediate Assistance?

Direct line to Tim Mumford:

Phone: (518) 588-4548

Email: titancoremachines@gmail.com

Personal support from the founder of TitanCore Machines

4. Support Policies

Warranty-covered machines receive priority support
No charge for warranty-related diagnostics
Transparent communication throughout support process
Custom solutions tailored to your specific needs

Last Updated: April 2025